What Workspace records
Intara Workspace is how Intara shares applications and reports with clients. To do that it has to know who you are and what you are allowed to open.
What is recorded about you
Your email address
So access can be granted to you, and a sign-in link can reach you
Your name, if you give one
Shown to Intara staff
Which organization you belong to
How access is usually granted — to your organization, not to you individually
Each time you open or download something
Which item, when, and from which IP address and browser
Each time access is refused
Which item, and why
Whether a sign-in email reached you
Delivered, bounced, or reported as spam
Clients ask Intara who at their organization has seen a deliverable, and Intara needs to be able to answer. The same record is how a link forwarded beyond its intended audience becomes visible.
What is not recorded
- Which parts of a report you read, how long you spent, or where you scrolled. Workspace records that you opened something, not how you read it.
- Anything about what you do inside an application beyond opening it.
- Anything at all if you never sign in.
- No analytics, no tracking pixels, no advertising identifiers.
How long it is kept
Indefinitely, including IP addresses. This is deliberate rather than an oversight: the point of the record is to answer “who saw this” years later, and a log that expires cannot answer the question it exists for.
If your organization needs a retention limit, say so — it is a configuration question, not an architectural one.
Who else processes it
Cloudflare
Hosting, and every stored record
Amazon Web Services
Sends sign-in emails; sees your address
Intara staff sign-in only — no client data